Help & Frequently Asked Questions
Learn how to use the Per Scholas Program Reporting tool, understand the available reports, and find answers to frequently asked questions.
Overview
Program Reporting is Per Scholas's customized reporting tool for tracking learner progress across active training programs. It provides real-time and historical views of assessment scores, attendance records, eligibility status, and certification results for each cohort.
Data is sourced from the Learning Management System (LMS) and Per Scholas's internal databases, and is refreshed on a regular schedule. Reports are generated automatically and can be viewed at any time by authorized users.
Getting Started
There are two ways to access program reports:
Sign in using your Per Scholas account. Staff members have access to all cohorts and report types, including live views and historical snapshots.
Enter the access code provided by your Per Scholas contact. Access codes are tied to a specific partner and grant access to all cohorts associated with that partner. Only live data and verified (finalized) snapshot reports are visible with an access code.
Once authenticated, use the cohort selector in the sidebar to choose a program. After selecting a cohort, the sidebar navigation will allow you to switch between the available report types.
Report Types
Learner Eligibility
Aggregates course grades, assessment scores, and attendance into a single eligibility view for each learner, sorted by course grade. The 'Assessment Average' shown is the weighted average of assessments, equivalent to the course grade without the in-class participation score factored in.
Assessment Results
Displays assessment data for the course. The 'Overview' tab shows total scores per learner by module. You can drill down into individual modules to see scores for each specific assessment within that module, as well as factors that affected the score, such as late submissions or excused absences.
Certification Results
Tracks certification exam attempts and pass/fail status for learners in the cohort. Certification data is always live (no historical snapshots) and is typically available toward the end of a course.
Learner Attendance
Shows attendance records for active and inactive learners. Inactive learners are those who have withdrawn or been dismissed from the course, and will not appear in other reports such as eligibility or assessments. Attendance is displayed as a percentage and broken down by day.
Live View vs. Snapshot Reports
Shows the most current data pulled directly from the LMS. This data updates regularly and always reflects the latest available information, but can be up to four hours stale. Live views are the default when you navigate to a cohort.
Saved copies of report data from a specific date. Snapshots are generated automatically on a set schedule and preserve the data exactly as it appeared at that point in time. Use the date selector on any report page to switch between the live view and a historical snapshot.
Note: Certification reports are always live and do not have historical snapshots, as certification data is typically only available toward the end of a course and rarely, if ever, changes.
Report Workflow States
Snapshot reports go through a workflow before being finalized and shared. Each report has one of the following statuses:
External Partners: You will only see reports that have been verified. If you are expecting a report and don't see it, it may still be in the review process. Contact your Per Scholas program manager for more information.
Report Schedule
Snapshot reports are categorized by type based on when and why they were generated:
Exporting Data
Authorized Per Scholas staff can export a cohort's data as an Excel workbook using the Export Excel Workbook option in the sidebar. Exports include all report data for the selected cohort and date.
Before downloading, you will be asked to acknowledge the Per Scholas PII and Data Sharing Policy, as exported files contain personally identifiable information.
Excel exports are only available to staff with administrator-level permissions. If you need an exported report, contact your program manager or administrator.
Access Codes
Access codes allow external partners and guests to view reports for cohorts associated with their organization. Each access code is tied to a specific partner name and grants access to all programs for that partner.
Key details about access codes:
- Access codes are provided by your Per Scholas contact, and are not self-service.
- Codes may have an expiration date. If your code has expired, contact your Per Scholas contact for a new one.
- Access code users can only view verified snapshot reports. Live views are also available for associated cohorts, but data may not be finalized.
Frequently Asked Questions
- Share screenshots of the report.
- Share the report data with anyone outside of Per Scholas, unless there is an active data sharing agreement in place.
For access code users: Your access code is tied to a specific partner. Only cohorts for that partner will appear. If a cohort is missing, it may not be associated with your access code in Airtable. Contact your Per Scholas contact for assistance.
- Ensure you are entering the code exactly as provided, including dashes.
- Your code may have expired. Contact your Per Scholas contact for a replacement.
- If the code was recently created, try refreshing the page and entering it again.
Contact
- For questions about specific cohort data, contact your program manager.
- For access code requests or permission changes, contact your partner account manager.
- For technical issues with the tool, contact support.productops@perscholas.org with a detailed description of the issue, and any relevant screenshots or error messages.